Hounds Town USA Franchise
Dog daycare & boarding franchise rooted in canine psychology, thriving in the booming pet care industry with strong demand.
$250,000
$49,000
76
2008
Lafayette,CO
Rob Flanagan
About Hounds Town USA
At Hounds Town USA, we’re changing the way the world understands and interacts with dogs — because we do it for the dogs.
Our fully interactive pet care franchise offers behavior-based dog daycare, overnight boarding, pet spa services, cat boarding, and pet taxi transportation. We welcome every dog, without breed restrictions, and create safe, specialized play groups that honor each dog’s natural instincts — building trust with pet parents and driving recurring, diversified revenue for Franchise Owners.
As demand for high-quality pet care grows, Hounds Town stands apart with unmatched expertise in true dog management and a brand that truly speaks dog. Our franchise model is proven and straightforward, requiring no grooming or veterinary background — just a passion for animals and a drive to make an impact.
For Franchise Owners, Hounds Town is more than a business. It’s a Journey to Freedom: the freedom to build a legacy, live with purpose, and change lives — one dog at a time.
Franchise Unit Trends & Revenue
76
24
$551,058
* in 2024
Franchise Fees
$49,000
Veteran's Fee: $44,100
6.0%
Gross Sales
2.0%
Gross Sales
Why Choose Hounds Town USA?
Where Passion Meets Profitability—and Purpose Drives Performance
Transparency: This is a cornerstone of the Hounds Town franchise system—because trust is the foundation of every great partnership. For franchisees, that starts with our FDD by breaking down P&Ls by years open (Year 1, 2–3, 3–5, 5+), helping candidates make confident, informed decisions. For consumers, transparency extends to every aspect of our operations—because they’re not just leaving their dog; they’re entrusting us with a family member. From services to safety, everything we do is built on clarity, trust, and a commitment to doing right by our customers and our franchise owners.
Proven Infrastructure: While we’re in the 80–100 unit phase, we operate with the systems, leadership, and support typically found in brands with 200+ locations—offering franchisees the best of both worlds: the stability of a mature system with the flexibility and territory availability of an emerging brand. Our model is designed to accelerate profitability through efficient operations, reduced labor costs, and lower overhead. With a simple, cost-effective buildout by utilizing simple, cost-effective, and dog-friendly materials franchisees are positioned to break even sooner and take advantage of stronger profit margins.
Expert Dog Management: We are the only doggy daycare in the world that does dog management the way that we do it. Our brand is built entirely around true canine behavior and psychology. Our proprietary, behavior-based management model replicates the way dogs naturally form packs—allowing franchise owners to create safe, enriching environments through specialized playgroups based on size, temperament, and energy level. Franchise owners benefit from advanced dog management training and a simplified operating model that lowers labor costs and strengthens unit economics. This unmatched expertise builds customer trust, drives loyalty, and gives franchise owners a powerful differentiator in a crowded market.
Generational Business: This is at the heart of Hounds Town’s identity. We are proudly founder-led with no private equity influence, ensuring long-term consistency, values alignment, and mission-driven decision-making. Our purpose—to give every dog in America access to Hounds Town within 10 years—guides every strategic move and keeps our brand grounded in what matters most. For franchise owners, this means joining a brand that’s not just focused on short-term gains but committed to building a lasting legacy.
Changing the World: We know it’s a bold statement—but we’re a bold brand. Hounds Town isn’t just in the pet care business—we’re redefining how the world understands and interacts with dogs. We do this humbly and without judgment, guided by a clear mission: to ensure every dog in America has access to Hounds Town within the next 10 years. As more pet owners seek better, more compassionate ways to care for and connect with their dogs, our franchisees are positioned to lead that movement.
Starting Costs & Investment Requirements
$475,875 - $1,278,489
$500,000
$250,000
Training & Support
Training: Hounds Town USA takes the training of Franchise Owners very seriously. Our initial training program is split between 35 hours of in-person classroom and virtual LMS training, with an additional 48 hours of hands-on immersion training at a corporate location and 88 hours of onsite training at the Franchise Owner's location once it is open.
Ongoing Support: We are always working to improve operations, incorporate new training techniques, add new vendors, and more. Our staff will offer substantial on-site support during the initial opening for each new franchise location and continue that support throughout the time as a Townie. In addition to this, Franchise Owners are invited to ongoing webinars that are held several times each year. If any questions arise in the meantime, each Franchise Owner is assigned a “Guide Dog” as their mentor.
Field Support: Our corporate team conducts scheduled calls and site visits, during which we review sales data, operations, technology, and local store marketing and offer personalized coaching to each Franchise Owner. New Franchise Owners can expect to receive constant coaching and support during the first six months to build a strong foundation in dog management and operations.
Marketing:We have developed an omnichannel marketing plan designed specifically to ensure that all new Owners do not have to worry about having customers when they open. With a focus on digital, video, search, and print, we ensure we cast a wide net to dog owners in a targeted radius around each location. We also extend a grand opening offer to all pet parents to drive a high number of evaluations in their first month of opening, then continue with a sustained media approach focusing on all of our core offerings.
History
For 20+ years, Hounds Town USA has been home to the happiest dogs on Earth. Since our inception, over 2 million canine visitors have enjoyed our interactive doggie daycare, overnight boarding, grooming, retail products, and tail-wagging rides in our pet taxi- that's a LOT of love from our two-legged and four-legged customers alike!
Founded in 2001 by a former NYPD K-9 Unit Handler and Commanding Officer of the Nassau County Police Department, Hounds Town USA offers an affordable and refreshingly straightforward approach to pet care. Our simple business model is based on a transparent, honest strategy that provides our Franchise Owners with amazing returns while giving them the opportunity to spread joy to their four-legged customers.
Ideal Candidate
Unified by their traits of self-accountability, leadership, and coachability, our ideal persona represents the diverse yet complementary nature of our Franchise Owner network. While prior business ownership experience is not required, Hounds Town prioritizes qualities such as strong business acumen, relationship-building skills, and a passion for delivering high-quality service. These characteristics, combined with Hounds Town’s comprehensive training and support, ensure that each Franchise Owner can build a successful and rewarding business.